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Card support

Get help with all your card questions

Activate your card online, by phone or at a cash machine.

If your card is lost or stolen, call us on 0800 085 2401, or if overseas +44 1442 422 929**.

Contact us if you need a replacement for a damaged card.

Get the most out of your credit or debit card, both at home and abroad.

Transaction you don't recognise or agree with? Browse our hints and tips, and get in touch if still not satisfied

Adding your partner, a family member or friend to your credit card account.

Fast, easy and secure. Use your HSBC card with Apple Pay.


Choice, simplicity and security. Use your HSBC card with Android PayTM.


Make low-value payments with just a tap of your HSBC debit card


**Charges may be incurred if calling from overseas.

Apple, the Apple logo and Apple Pay are trademarks of Apple Inc, registered in the US and other countries.


Android, the Android logo and Android Pay are trademarks of Google Inc.


The Android Robot is reproduced or modified from work created and shared by Google and used according to the terms describes in the Creative Commons 3.0 attribution license. Using your HSBC Credit or Debit card with Android Pay is subject to terms and conditions.

We're here to help you. Find the answers and while you're at it, tell us how we could do better.