Before you begin, you will need;
- Your HSBC sort code and account number, or your credit card number
- Your Telephone Banking Security Number
Before using online banking for the first time, we require you to set up a six- to ten-digit Telephone Banking Security Number. (You may have already used it to identify yourself when telephoning us. - If you do not currently hold a telephone banking security number and would like to set one up please contact us on 03456 00 61 61.
- If you have already set up a telephone banking security number but have forgotten it and need to have it reset please call us on 03456 002290.

Features of our secure online banking service:
- Make payments and transfers
- Check your balance
- Update your contact information
- Transfer money between your accounts
- View and download statements
- Set up and amend standing orders
During registration you'll be asked to set up a Secure Key
Both HSBC Online Banking and the HSBC Mobile Banking app are protected by an additional layer of security when you log on with your Secure Key. This gives you extra protection against online fraud and identity theft.
Use your phone or tablet
Set up a Digital Secure Key, on your compatible device.
This will give you full access to online banking as soon as you complete registration and log on.
Order a Secure Key device
If you don't have a compatible device or don't want a Digital Secure Key, we can give you a physical Secure Key for delivery when you register for online banking or collect it when you register in a branch.
Register for online banking
Before you begin, you will need;
- Your HSBC sort code and account number, or your credit card number
- Your Telephone Banking Security Number
Before using online banking for the first time, we require you to set up a six- to ten-digit Telephone Banking Security Number. (You may have already used it to identify yourself when telephoning us. - If you do not currently hold a telephone banking security number and would like to set one up please contact us on 03456 00 61 61.
- If you have already set up a telephone banking security number but have forgotten it and need to have it reset please call us on 03456 002290.

Features of our secure online banking service:
- Make payments and transfers
- Check your balance
- Update your contact information
- Transfer money between your accounts
- View and download statements
- Set up and amend standing orders
Secure Key
During registration you'll be asked to set up a Secure Key
Both HSBC Online Banking and the HSBC Mobile Banking app are protected by an additional layer of security when you log on with your Secure Key. This gives you extra protection against online fraud and identity theft.
Use your phone or tablet
Set up a Digital Secure Key, on your compatible device.
This will give you full access to online banking as soon as you complete registration and log on.
Order a Secure Key device
If you don't have a compatible device or don't want a Digital Secure Key, we can give you a physical Secure Key for delivery when you register for online banking or collect it when you register in a branch.