- Premier Worldwide Travel Insurance
- What's covered
- What you should know before you travel
- Making a claim
As part of your HSBC Premier experience, you enjoy the benefit of Premier Worldwide Travel Insurance at no extra cost.
Our cover gives you, your partner, dependent children and grandchildren under 23 years of age worldwide protection.
Premier Worldwide Travel Insurance is underwritten by Aviva Insurance Limited. Policy terms and conditions apply.
Please note: holidays in the UK, Channel Islands and Isle of Man will only be covered if they include two or more consecutive nights stay in pre-booked holiday accommodation and prepaid flights or ferry crossings.
Eligibility requirements
Please ensure you can answer YES to the following questions:
- Do you hold an HSBC Premier account?
- Are you under 70 years of age when you open your HSBC Premier account or when your trip starts? Note: When you reach 70, you will no longer be covered by HSBC Premier Travel Insurance.
- Are you a resident of the Channel Islands or Isle of Man?
- Are you going to start and finish your trip in the UK, the Channel Islands or the Isle of Man?
- Are any dependent children* under 18 years of age at the start date of the trip (under 23 years of age if in full time education and living with you outside of term time)?
- Are any grandchildren* under 18 years of age at the start date of the trip (under 23 years of age if in full time education)?
*Children are only covered when travelling with you or your partner, or travelling with close relatives who are over 23 years of age, or travelling independently on a school/college trip with teachers/lecturers. Grandchildren are only covered when travelling with you or your partner.
Medical Conditions:
To make a medical claim you must be registered with a doctor in the UK, Channel Islands or Isle of Man.
You will need to call the HSBC Medical Risk Assessment Helpline on 0800 051 7457 before booking your trip if you or any insured person in the last 12 months has:
- been prescribed medication;
- received or are awaiting medical treatment, tests or investigations;
- been referred to a specialist, or admitted to hospital for any condition not listed on the accepted conditions list
Pre-existing conditions are not covered at any time under the policy, unless listed within the accepted conditions list or have been disclosed to and accepted in writing by the HSBC Medical Risk Assessment Helpline.
| Standard policy features |
Policy limits per person per trip |
Excesses per person per incident |
|---|---|---|
| Cancelling or coming home early |
Up to £7,500 |
£50 (maximum £100 for 2 or more persons) |
| Travel disruption |
Travel Delay: £50 each 12 hour period (maximum £250) Missed Departures: Up to £1,000
Enforced Stay Abroad: £100 each 24 hour period (maximum £1,500) or up to £1,500 towards the cost of returning |
|
| Emergency medical and associated expenses |
£10,000,000 |
£50 |
| Accidental death or permanent disability |
Up to £50,000 (£1,000 for death if aged under 16) |
Nil |
| Legal expenses and advice |
£50,000 |
Nil |
| Personal liability |
£2,000,000 |
£50 for damage to temporary holiday accommodation |
| Your possessions |
Delayed Baggage Up to £250 Up to £2,500 baggage including up to £650 for any single item (£100 cash limit if aged under 16 years) Up to £300 golf equipment hire Up to £750 |
Nil |
| Catastrophe cover |
£750 |
Nil |
| Winter sports cover |
Up to £500 |
£50 |
| Standard policy features |
Cancelling or coming home early |
|---|---|
| Policy limits per person per trip |
Up to £7,500 |
| Excesses per person per incident |
£50 (maximum £100 for 2 or more persons) |
| Standard policy features |
Travel disruption |
| Policy limits per person per trip |
Travel Delay: £50 each 12 hour period (maximum £250) Missed Departures: Up to £1,000
Enforced Stay Abroad: £100 each 24 hour period (maximum £1,500) or up to £1,500 towards the cost of returning |
| Excesses per person per incident |
|
| Standard policy features |
Emergency medical and associated expenses |
| Policy limits per person per trip |
£10,000,000 |
| Excesses per person per incident |
£50 |
| Standard policy features |
Accidental death or permanent disability |
| Policy limits per person per trip |
Up to £50,000 (£1,000 for death if aged under 16) |
| Excesses per person per incident |
Nil |
| Standard policy features |
Legal expenses and advice |
| Policy limits per person per trip |
£50,000 |
| Excesses per person per incident |
Nil |
| Standard policy features |
Personal liability |
| Policy limits per person per trip |
£2,000,000 |
| Excesses per person per incident |
£50 for damage to temporary holiday accommodation |
| Standard policy features |
Your possessions |
| Policy limits per person per trip |
Delayed Baggage Up to £250 Up to £2,500 baggage including up to £650 for any single item (£100 cash limit if aged under 16 years) Up to £300 golf equipment hire Up to £750 |
| Excesses per person per incident |
Nil |
| Standard policy features |
Catastrophe cover |
| Policy limits per person per trip |
£750 |
| Excesses per person per incident |
Nil |
| Standard policy features |
Winter sports cover |
| Policy limits per person per trip |
Up to £500 |
| Excesses per person per incident |
£50 |
Things you should know
Please take time to read the following:
Should you need a letter to confirm you have Travel Insurance in place, you can request it online from Aviva here.
What's not covered
- Pre-existing medical conditions unless listed as an accepted condition or disclosed to and accepted in writing by the insurer
- Any leisure activities which are shown as excluded in the policy document
- If you are aged 70 or over
- Missed departure on trips within the UK, Channel Islands or Isle of Man or due to strike if the date of strike is known at the time of booking
- Winter sports beyond the 31 day trip limit
- Business trips which involve manual work or dealing with the public
- Claims for death, injury, illness or disability are not covered if they result from the misuse of alcohol or drugs
Please note, all trips must begin and end in the UK, the Channel Islands or the Isle of Man.
Contact the relevant helpline number for assistance as soon as you can, quoting your policy number if possible.
In case of medical emergency please call (+44) 1603 605 135 from abroad or 0800 051 7458 within UK, Channel Islands or Isle of Man.
Lines are open 24 hours a day, 365 days a year. Calls may be monitored or recorded.
Travel Claims
If your claim does not require urgent medical attention you can contact Aviva and make a claim online or by calling:
0800 051 7459
Lines open 24 hours a day
Calls may be monitored or recorded
Customer services
03456 00 61 61
Lines open 24 hours a day
Calls may be monitored or recorded
Medical assessment
0800 051 7457
Lines open 8am to 9pm Monday to Sunday (closed Christmas Day, Boxing Day and New Years Day)
Calls may be monitored or recorded
Premier Worldwide Travel Insurance
As part of your HSBC Premier experience, you enjoy the benefit of Premier Worldwide Travel Insurance at no extra cost.
Our cover gives you, your partner, dependent children and grandchildren under 23 years of age worldwide protection.
Premier Worldwide Travel Insurance is underwritten by Aviva Insurance Limited. Policy terms and conditions apply.
Please note: holidays in the UK, Channel Islands and Isle of Man will only be covered if they include two or more consecutive nights stay in pre-booked holiday accommodation and prepaid flights or ferry crossings.
Eligibility requirements
Please ensure you can answer YES to the following questions:
- Do you hold an HSBC Premier account?
- Are you under 70 years of age when you open your HSBC Premier account or when your trip starts? Note: When you reach 70, you will no longer be covered by HSBC Premier Travel Insurance.
- Are you a resident of the Channel Islands or Isle of Man?
- Are you going to start and finish your trip in the UK, the Channel Islands or the Isle of Man?
- Are any dependent children* under 18 years of age at the start date of the trip (under 23 years of age if in full time education and living with you outside of term time)?
- Are any grandchildren* under 18 years of age at the start date of the trip (under 23 years of age if in full time education)?
*Children are only covered when travelling with you or your partner, or travelling with close relatives who are over 23 years of age, or travelling independently on a school/college trip with teachers/lecturers. Grandchildren are only covered when travelling with you or your partner.
Medical Conditions:
To make a medical claim you must be registered with a doctor in the UK, Channel Islands or Isle of Man.
You will need to call the HSBC Medical Risk Assessment Helpline on 0800 051 7457 before booking your trip if you or any insured person in the last 12 months has:
- been prescribed medication;
- received or are awaiting medical treatment, tests or investigations;
- been referred to a specialist, or admitted to hospital for any condition not listed on the accepted conditions list
Pre-existing conditions are not covered at any time under the policy, unless listed within the accepted conditions list or have been disclosed to and accepted in writing by the HSBC Medical Risk Assessment Helpline.
What's covered
| Standard policy features |
Policy limits per person per trip |
Excesses per person per incident |
|---|---|---|
| Cancelling or coming home early |
Up to £7,500 |
£50 (maximum £100 for 2 or more persons) |
| Travel disruption |
Travel Delay: £50 each 12 hour period (maximum £250) Missed Departures: Up to £1,000
Enforced Stay Abroad: £100 each 24 hour period (maximum £1,500) or up to £1,500 towards the cost of returning |
|
| Emergency medical and associated expenses |
£10,000,000 |
£50 |
| Accidental death or permanent disability |
Up to £50,000 (£1,000 for death if aged under 16) |
Nil |
| Legal expenses and advice |
£50,000 |
Nil |
| Personal liability |
£2,000,000 |
£50 for damage to temporary holiday accommodation |
| Your possessions |
Delayed Baggage Up to £250 Up to £2,500 baggage including up to £650 for any single item (£100 cash limit if aged under 16 years) Up to £300 golf equipment hire Up to £750 |
Nil |
| Catastrophe cover |
£750 |
Nil |
| Winter sports cover |
Up to £500 |
£50 |
| Standard policy features |
Cancelling or coming home early |
|---|---|
| Policy limits per person per trip |
Up to £7,500 |
| Excesses per person per incident |
£50 (maximum £100 for 2 or more persons) |
| Standard policy features |
Travel disruption |
| Policy limits per person per trip |
Travel Delay: £50 each 12 hour period (maximum £250) Missed Departures: Up to £1,000
Enforced Stay Abroad: £100 each 24 hour period (maximum £1,500) or up to £1,500 towards the cost of returning |
| Excesses per person per incident |
|
| Standard policy features |
Emergency medical and associated expenses |
| Policy limits per person per trip |
£10,000,000 |
| Excesses per person per incident |
£50 |
| Standard policy features |
Accidental death or permanent disability |
| Policy limits per person per trip |
Up to £50,000 (£1,000 for death if aged under 16) |
| Excesses per person per incident |
Nil |
| Standard policy features |
Legal expenses and advice |
| Policy limits per person per trip |
£50,000 |
| Excesses per person per incident |
Nil |
| Standard policy features |
Personal liability |
| Policy limits per person per trip |
£2,000,000 |
| Excesses per person per incident |
£50 for damage to temporary holiday accommodation |
| Standard policy features |
Your possessions |
| Policy limits per person per trip |
Delayed Baggage Up to £250 Up to £2,500 baggage including up to £650 for any single item (£100 cash limit if aged under 16 years) Up to £300 golf equipment hire Up to £750 |
| Excesses per person per incident |
Nil |
| Standard policy features |
Catastrophe cover |
| Policy limits per person per trip |
£750 |
| Excesses per person per incident |
Nil |
| Standard policy features |
Winter sports cover |
| Policy limits per person per trip |
Up to £500 |
| Excesses per person per incident |
£50 |
What you should know before you travel
Things you should know
Please take time to read the following:
Should you need a letter to confirm you have Travel Insurance in place, you can request it online from Aviva here.
What's not covered
- Pre-existing medical conditions unless listed as an accepted condition or disclosed to and accepted in writing by the insurer
- Any leisure activities which are shown as excluded in the policy document
- If you are aged 70 or over
- Missed departure on trips within the UK, Channel Islands or Isle of Man or due to strike if the date of strike is known at the time of booking
- Winter sports beyond the 31 day trip limit
- Business trips which involve manual work or dealing with the public
- Claims for death, injury, illness or disability are not covered if they result from the misuse of alcohol or drugs
Please note, all trips must begin and end in the UK, the Channel Islands or the Isle of Man.
Making a claim
Contact the relevant helpline number for assistance as soon as you can, quoting your policy number if possible.
In case of medical emergency please call (+44) 1603 605 135 from abroad or 0800 051 7458 within UK, Channel Islands or Isle of Man.
Lines are open 24 hours a day, 365 days a year. Calls may be monitored or recorded.
Travel Claims
If your claim does not require urgent medical attention you can contact Aviva and make a claim online or by calling:
0800 051 7459
Lines open 24 hours a day
Calls may be monitored or recorded
Customer services
03456 00 61 61
Lines open 24 hours a day
Calls may be monitored or recorded
Medical assessment
0800 051 7457
Lines open 8am to 9pm Monday to Sunday (closed Christmas Day, Boxing Day and New Years Day)
Calls may be monitored or recorded