- Premier Worldwide Travel Insurance
- What's covered
- What you should know before you travel
- Making a claim
As part of your HSBC Premier experience, you enjoy the benefit of Premier Worldwide Travel Insurance at no extra cost.
Our cover gives you, your partner and any dependent children worldwide protection, so we're here to help whether you've booked a long weekend in the UK, skiing in the Alps or travelling overseas.
Premier Worldwide Travel Insurance is provided by Aviva Insurance Limited in the UK.
Policy terms and conditions apply.
Please note: holidays in the UK, Channel Islands and Isle of Man will only be covered if they include two or more consecutive nights stay in pre-booked holiday accommodation.
Eligibility requirements
Please ensure you can answer YES to the following questions:
- Do you hold an HSBC Premier account?
- Are you under 70 years of age when you open your HSBC Premier account or when your trip starts? Note: When you reach 70, you will no longer be covered by HSBC Premier Travel Insurance.
- Are you a resident of the UK, Channel Islands or Isle of Man?
- Are you registered with a doctor in the UK, the Channel Islands or the Isle of Man and liable to pay local taxes?
- Are you going to start and finish your trip in the UK, the Channel Islands or the Isle of Man?
- Are any dependent aged under 18 at the start date of the trip or under 23 if in full time education and live with you outside of term time? Children are only covered when travelling with you or your partner, or travelling with close relatives who are over 23 years of age, or travelling independently on a school/college trip with teachers/lecturers.
You will need to call the HSBC Medical Risk Assessment Helpline on 08000517457 before booking your trip if you or any insured person in the last 12 months has been prescribed medication, have received or are awaiting medical treatment, tests or investigations, been referred to a specialist or admitted to hospital for any condition not listed on the accepted conditions list in the Your Health section in the policy booklet. You should also tell us before you travel if there has been any changes to your health or you have been referred to a consultant/specialist or admitted to hospital.
There is no cover for undiagnosed symptoms or any claim where you knew at the time of opening your HSBC Premier Bank Account or booking your trip (whichever is later) that you or your travelling companion may be unable to travel or may need to come home early e.g. due to illness of a close relative or travel companion.
| Standard policy features | Policy limits per person per trip | Excesses per person per incident |
|---|---|---|
| Cancelling or coming home early | Up to £7,500 | £50 (maximum £100 for 2 or more persons) |
| Travel disruption | Travel Delay after Check-in:
|
Nil |
| emergency medical and associated expenses | £10,000,000 | £50 |
| Accidental death or permanent disability | Up to £50,000 (£1,000 for death if aged under 16) |
Nil |
| Legal expenses and advice | £50,000 | Nil |
| Personal liability | £2,000,000 | £50 for damage to temporary holiday accommodation |
| Your possesions | Delayed Baggage Up to £250 Baggage and Personal Money Up to £2,500 Baggage including up to £650 for any single item Up to £750 personal money (£100 cash limit if aged under 16 years) Up to £1,500 Golf equipment Up to £300 Golf equipment hire Emergency Travel Documents Up to £750 |
Nil £50 Nil |
| Catastrophe cover | £750 | Nil |
| Winter sports cover | Up to £500 | £50 |
Things you should know
Please take time to read the following:
What's not covered
- Pre-existing medical conditions unless listed as an accepted condition or disclosed to and accepted in writing by the insurer
- Any leisure activities which are shown as excluded in the policy document
- If you are aged 70 or over
- Missed departure on trips within the UK, Channel Islands or Isle of Man or due to strike if the date of strike is known at the time of booking
- Winter sports beyond the 31 day trip limit
- Business trips which involve manual work or dealing with the public
- Claims for death, injury, illness or disability are not covered if they result from the misuse of alcohol or drugs
Please note, all trips must begin and end in the UK, the Channel Islands or the Isle of Man.
Contact the relevant helpline number for assistance as soon as you can, quoting your policy number if possible.
In case of medical emergency please call (+44) 1603 605 135 from abroad or 0800 051 7458 within UK, Channel Islands or Isle of Man.
Lines are open 24 hours a day, 365 days a year. Calls may be monitored or recorded.
Travel Claims Line
0800 051 7459
Lines open 24 hours a day
Calls may be monitored or recorded
Customer services
03457 707070
Lines open 24 hours a day
Calls may be monitored or recorded
Medical assessment
0800 051 7457
Lines open 8am to 9pm Monday to Sunday (closed Christmas Day, Boxing Day and New Years Day)
Calls may be monitored or recorded
- Premier Worldwide Travel Insurance
- What's covered
- What you should know before you travel
- Making a claim
As part of your HSBC Premier experience, you enjoy the benefit of Premier Worldwide Travel Insurance at no extra cost.
Our cover gives you, your partner and any dependent children worldwide protection, so we're here to help whether you've booked a long weekend in the UK, skiing in the Alps or travelling overseas.
Premier Worldwide Travel Insurance is provided by Aviva Insurance Limited in the UK.
Policy terms and conditions apply.
Please note: holidays in the UK, Channel Islands and Isle of Man will only be covered if they include two or more consecutive nights stay in pre-booked holiday accommodation.
Eligibility requirements
Please ensure you can answer YES to the following questions:
- Do you hold an HSBC Premier account?
- Are you under 70 years of age when you open your HSBC Premier account or when your trip starts? Note: When you reach 70, you will no longer be covered by HSBC Premier Travel Insurance.
- Are you a resident of the UK, Channel Islands or Isle of Man?
- Are you registered with a doctor in the UK, the Channel Islands or the Isle of Man and liable to pay local taxes?
- Are you going to start and finish your trip in the UK, the Channel Islands or the Isle of Man?
- Are any dependent aged under 18 at the start date of the trip or under 23 if in full time education and live with you outside of term time? Children are only covered when travelling with you or your partner, or travelling with close relatives who are over 23 years of age, or travelling independently on a school/college trip with teachers/lecturers.
You will need to call the HSBC Medical Risk Assessment Helpline on 08000517457 before booking your trip if you or any insured person in the last 12 months has been prescribed medication, have received or are awaiting medical treatment, tests or investigations, been referred to a specialist or admitted to hospital for any condition not listed on the accepted conditions list in the Your Health section in the policy booklet. You should also tell us before you travel if there has been any changes to your health or you have been referred to a consultant/specialist or admitted to hospital.
There is no cover for undiagnosed symptoms or any claim where you knew at the time of opening your HSBC Premier Bank Account or booking your trip (whichever is later) that you or your travelling companion may be unable to travel or may need to come home early e.g. due to illness of a close relative or travel companion.
| Standard policy features | Policy limits per person per trip | Excesses per person per incident |
|---|---|---|
| Cancelling or coming home early | Up to £7,500 | £50 (maximum £100 for 2 or more persons) |
| Travel disruption | Travel Delay after Check-in:
|
Nil |
| emergency medical and associated expenses | £10,000,000 | £50 |
| Accidental death or permanent disability | Up to £50,000 (£1,000 for death if aged under 16) |
Nil |
| Legal expenses and advice | £50,000 | Nil |
| Personal liability | £2,000,000 | £50 for damage to temporary holiday accommodation |
| Your possesions | Delayed Baggage Up to £250 Baggage and Personal Money Up to £2,500 Baggage including up to £650 for any single item Up to £750 personal money (£100 cash limit if aged under 16 years) Up to £1,500 Golf equipment Up to £300 Golf equipment hire Emergency Travel Documents Up to £750 |
Nil £50 Nil |
| Catastrophe cover | £750 | Nil |
| Winter sports cover | Up to £500 | £50 |
Things you should know
Please take time to read the following:
What's not covered
- Pre-existing medical conditions unless listed as an accepted condition or disclosed to and accepted in writing by the insurer
- Any leisure activities which are shown as excluded in the policy document
- If you are aged 70 or over
- Missed departure on trips within the UK, Channel Islands or Isle of Man or due to strike if the date of strike is known at the time of booking
- Winter sports beyond the 31 day trip limit
- Business trips which involve manual work or dealing with the public
- Claims for death, injury, illness or disability are not covered if they result from the misuse of alcohol or drugs
Please note, all trips must begin and end in the UK, the Channel Islands or the Isle of Man.
Contact the relevant helpline number for assistance as soon as you can, quoting your policy number if possible.
In case of medical emergency please call (+44) 1603 605 135 from abroad or 0800 051 7458 within UK, Channel Islands or Isle of Man.
Lines are open 24 hours a day, 365 days a year. Calls may be monitored or recorded.
Travel Claims Line
0800 051 7459
Lines open 24 hours a day
Calls may be monitored or recorded
Customer services
03457 707070
Lines open 24 hours a day
Calls may be monitored or recorded
Medical assessment
0800 051 7457
Lines open 8am to 9pm Monday to Sunday (closed Christmas Day, Boxing Day and New Years Day)
Calls may be monitored or recorded