Check out some of the things you can do with our mobile banking app
- Digital Secure Key
- Apple Touch/Face ID
- Fast Balance
- Text alerts
If you're not yet an online banking customer:
1. Download the HSBC Mobile Banking App from the app store on your compatible mobile device.
2. Read, understand and accept the terms and conditions.
3. Select 'Register for mobile and online banking'.
4. Follow the on-screen instructions to register and activate your Digital Secure Key.
If you are already registered for online banking:
You can use the HSBC Mobile Banking app with your log on details for onling banking. Simply download the app, select CI and IoM (English) from the country selector in the top right corner of the app, read, understand and accept the terms and conditions and select 'Log on'.
Interested in what we can do? Here is the list of features that are built in to our mobile banking app to help you manage your accounts.
Digital Secure Key
A secure and convenient way to log on to mobile and online banking.
This service is available throug the app and replaces the need for a physical secure key.
Apple Touch/Face ID
Log on to the Mobile Banking App using just your fingerprint or face ID instead of your Digital Secure Key password. Currently only available to those using a Apple iOS mobile device.
A quick and easy way to check your balance without logging on to the HSBC Mobile Banking App.
Securely send and receive payments to other registered users using only their mobile number.
Keep track of your money anywhere with free weekly or monthly mini-statements and account alerts. We can let you know via text if your balance has reached or fallen below a specified amount, or if a lump sum (minimum £25) has been deposited in or withdrawn from your account.
Security and protection
Our Secure Key gives you added protection when you're using mobile banking because it generates a code which only you will have access to. You must enter this code as well as your normal username and password. This is known as two factor authentication.
Find out more about staying safe when banking digitally.
Frequently Asked Questions
Why can't I generate a security code?
What devices can I use the mobile banking app on?
Why is there a difference between my balance and available balance when I log into the app?
Why is the security code generated on my mobile banking app not working?
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