Mobile banking

The app uses Secure Key services to offer enhanced protection for your accounts.

With Secure Key, you can log in using a temporary code known only to you, making it much more difficult for fraudsters to access your accounts.

If you've already linked your international accounts, you’ll see them in app. To link new accounts, simply log on to online banking, select 'My Banking' and 'Add/remove a country/region'.

You can view e-Statements for your credit cards, current accounts and savings accounts (apart from Fixed Rate Saver and Regular Saver accounts).

e-Statements from the last 72 months are available to view and download in the app.

To download a statement:

1. Open the statement.
2. Select the 'share' icon in the top-right corner.
3. Download the PDF or share the statement with others through email, text message or AirDrop (iOS only).

Yes, when you update your preferences for your bank accounts, they are updated for all accounts including any joint accounts to all account holders.

When you download our mobile banking app, you'll have the option to turn on push notifications. 

These alerts will be sent to your phone whenever a payment is made on your credit card. This can help you keep track of your spending and protect you from fraud.

To opt in to notifications, tap the bell icon in the top-right of the accounts screen, or select 'Communication preferences', then 'Push notifications' from the ‘Profile’ menu.

You can change which credit cards you receive notifications for at any time by going to ‘Communication preferences’ in the ‘Profile’ menu.

Please contact us to report a lost or stolen device so we can unlink it from your profile.

Select 'Settings' and then 'Accessibility' to find out more about the features available.

iPhones and iPads running on iOS 13 or higher and Android devices with an operating system of 7.0 or higher.