Your new mobile banking app is ready to download

After listening to your feedback, the new HSBC CI and IoM Mobile Banking app makes managing your money on the move easier, faster and safer than ever before.

• Easy to use design

A brand new design and layout to make your everyday banking as simple as possible.

• Faster services

You’ll find it much quicker and easier to check your balances and make transactions.

• Enhanced security

You’ll be able to use your Touch ID or Face ID to securely log on and generate transaction codes on Android and Apple devices.

As well benefiting from the new features, you’ll also be able to:

• quickly view your balance after a one tap log on – removing the fast balance feature
• access global transfers in future app updates – simply log on to Online Banking
• make quick and easy payments – the existing PayM feature will be removed 
• read your secure messages in future app updates – just log on to Online Banking to access and reply to them

Simply download from the Apple App Store or Google Play™, open the app on your phone and follow the on-screen instructions.

If you're an existing online banking customer, you can access the HSBC CI and IoM Mobile Banking app using the same details. 

If you’re new to Online Banking, open the app, and follow the on screen instructions to set up your security information.

The new app requires Apple iOS 10 or later, or Android 5.0 or later. You can check the compatibility of your device on the app stores.

If you’ve already linked your international accounts you’ll be able to view them using the new app without doing anything. To link new accounts, simply log on to Online Banking, select My Banking and add/remove a country/region.