Our website doesn't support your browser so please upgrade.
Channel Islands and Isle of Man
From payments to statements, mobile banking is the most convenient way to manage your money. Download the HSBC CI & IoM Mobile Banking app from your app store, today.
Simply download the HSBC CI & IoM Mobile Banking app from the Apple App Store or Google Play™. Open the app on your phone and follow the on-screen instructions to get set up.
If you're registered for online banking, you can access the HSBC CI & IoM Mobile Banking app using the same details.
If not, you'll need to register for online banking before you download the mobile app.
Need help? Make an appointment for one of our team to set you up with online and mobile banking in person.
You can use our CI & IoM Mobile Banking app on iPhones and iPads running iOS (14 or higher) or Android (8.0 or higher).
If you’re using an older operating system, please update it using the 'Settings' on your device.
Select 'Settings' and then 'Accessibility' to find out more about the features available.
If you've already linked your international accounts, you’ll see them in app. To link new accounts, simply log on to online banking, select 'My Banking' and 'Add/remove a country/region'.
You can view e-Statements for your credit cards, current accounts and savings accounts (apart from Fixed Rate Saver and Regular Saver accounts).
e-Statements from the last 72 months are available to view and download in the app.
To download a statement:
Please contact us to report a lost or stolen device so we can unlink it from your profile.
Yes, when you update your preferences for your bank accounts, they are updated for all accounts including any joint accounts to all account holders.
When you download our mobile banking app, you'll have the option to turn on push notifications.
These alerts will be sent to your phone whenever a payment is made on your credit card. This can help you keep track of your spending and protect you from fraud.
To opt in to notifications, tap the bell icon in the top-right of the accounts screen, or select 'Communication preferences', then 'Push notifications' from the ‘Profile’ menu.
You can change which credit cards you receive notifications for at any time by going to ‘Communication preferences’ in the ‘Profile’ menu.