What can we help you with?
How we can help
Banking from home
Get help using your card
Support and security
Contact us
By phone
Existing HSBC customers
Our lines are open 7am to 9pm every day.
From outside the Channel Islands & Isle of Man +44 1470 697139
Lost and stolen card support is 24 hours a day, 7 days a week.
Non-HSBC customers
Please press ‘0’ to hold for an agent.
Our lines are now open 7am to 9pm every day.
From outside the Channel Islands & Isle of Man +44 1470 697139
HSBC Commercial customers
Lines are open 8am to 6pm, Monday to Friday.
Due to the increase in call volumes due to Coronavirus, we are experiencing higher than normal waiting times.
In branch
Please ask a member of staff next time you visit a branch and they will be happy to help.
Find your nearest branch:
Have your say!
We would love to hear from you. Join our growing group of customers helping us to shape the future of HSBC Channel Islands and Isle of Man.
YourVoice gives you the opportunity to provide feedback on your needs, expectations and experiences of HSBC.