What can we help you with?
How we can help
Banking from home
Get help using your card
Support and security
Contact us
By phone
Existing HSBC customers
Our lines are open 7am to 9pm every day.
From outside the Channel Islands & Isle of Man +44 1470 697139
Lost and stolen card support is 24 hours a day, 7 days a week.
Non-HSBC customers
Please press ‘0’ to hold for an agent.
Our lines are now open 7am to 9pm every day.
From outside the Channel Islands & Isle of Man +44 1470 697139
HSBC Commercial customers
Lines are open 8am to 6pm, Monday to Friday.
Due to the increase in call volumes due to Coronavirus, we are experiencing higher than normal waiting times.
In branch
Book an appointment to visit one of our branches across the islands. You can chat to our team about managing and opening accounts, Premier services, savings, wealth, lending or mortgages.