We're making life easier with the Digital Secure Key

At HSBC we recognise how important Online Banking is to you, so we're giving you more options to log on securely. Please go to our Demo Section to see how to activate, reset and use your secure key.

Why choose the Digital Secure Key?

  • Convenient - it's part of the HSBC Mobile Banking app
  • Secure - Our two factor authentication offers a higher level of security which will help protect you from online fraud
  • Easy to use - enter your Digital Secure Key password on the HSBC Mobile Banking app and you're ready to bank on the go
  • Use your Digital Secure Key to log on to mobile and Online Banking
  • Touch ID - log on using your fingerprint. Available with Digital Secure Key and iPhone 5s or above

Need help setting up or switching to a Digital Secure Key? Find out more


Compatible devices

Digital Secure Key can be used on Android™ and iPhone digital devices running up-to-date software

The HSBC Mobile Banking app can be used on Android, iPhone, iPad, iPad Mini and iPod touch devices running up-to-date software

Frequently Asked Questions

Contact us

Call us on 03456 002 290
(Textphone 18001 03457 125 563)

Online Banking is 24/7 subject to planned maintenance periods.