As an HSBC customer we'll treat you as a person, not a number, when we make any lending decision.
- As part of our obligations to you as a customer, before we lend money we work hard to be sure you can afford to repay it, helping you stay in control of your money. This can be a tricky business, so we use many pieces of information and a variety of techniques to help us make the right decision. That means things like Credit Scoring, Credit Reference Agency data and your history with us
- Just as we have real people answering your calls, we have real people using their judgement, experience and skill to make a genuine assessment of your ability to repay
- If we do lend you money, we'll always provide clear information at appropriate points and will keep you fully informed. We don't like to turn people away, so if we decide not to lend money to you, it will usually be because we're trying to protect your financial health
Subject to status and meeting HSBC's Channel Islands and Isle of Man proof of address requirements
