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Lost or stolen

Protect your lost or stolen cards

As soon as you realise that your cards have been lost, stolen or misused:

Phone our emergency line on 0800 085 2401 

Overseas: +44 1442 422 929*

*Charges may be incurred if calling from overseas.

Lines open 24 hours a day

We will cancel your card(s) immediately and issue you with replacement(s).

Read how we can work together to keep your HSBC card safe, including:

  • Protecting your card and PIN
  • Covering your PIN when you enter it to stop others seeing it
  • Never divulging your PIN to anyone, even if they claim to be police or HSBC staff
  • Checking statements and query transactions you don't recognise

 

Find out more about card security.

As soon as you realise that your cards have been lost, stolen or misused:

Phone our emergency line on 0800 085 2401 

Overseas: +44 1442 422 929*

*Charges may be incurred if calling from overseas.

Lines open 24 hours a day

We will cancel your card(s) immediately and issue you with replacement(s).

Read how we can work together to keep your HSBC card safe, including:

  • Protecting your card and PIN
  • Covering your PIN when you enter it to stop others seeing it
  • Never divulging your PIN to anyone, even if they claim to be police or HSBC staff
  • Checking statements and query transactions you don't recognise

 

Find out more about card security.