You can set up a new payee to send money to a person or business for the first time. You'll need their bank details to complete the transfer.
Step 1
Select the 'From' account, and the region of the beneficiary's bank from the dropdown. This may be different to the region where your payee resides.
Step 2
Fill out the personal and bank details for the person you want to pay.
Step 3
Complete the transfer details, including the date you want the transfer to take place. If applicable, you'll be shown the exchange rate. You can also set the frequency of the transfer.
If you wish, you can save the payee details for future use.
You need to authorise the transaction using your Secure Key device. Follow the steps to generate a unique one-time security code and enter it at the bottom of the screen.
Select 'Continue'.
Step 4
You can review your transfer and edit any incorrect details. Select 'Confirm'.
Step 5
We'll confirm your transfer when it's successfully arranged. If you set a scheduled transfer, this will happen on the chosen date at the applicable exchange rate.