Key Benefits

  • Check your balance
  • Make payments
  • Pay bills
  • Transfer money
  • Set up standing orders
  • Update your details

We also offer a 24 hour automated service which allows you to check your balance, make payments and transfer money.

Getting Started

To set up a telephone banking security number or for any other general queries, please call us on:


03456 00 61 61

Lines open 8am-8pm every day

HSBC Advance customers receive 24/7 customer service


HSBC Premier customers please call us on:

03457 707 070

Premier customers receive 24/7 customer service

Voice ID

HSBC Voice ID making telephone banking safer than ever. See how you can sign up for our service.