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Telephone Banking

Key benefits

  • Check your balance
  • Make payments
  • Pay bills
  • Transfer money
  • Set up standing orders
  • Update your details

We also offer a 24 hour automated service which allows you to check your balance, make payments and transfer money.

Getting started

To set up a telephone banking security number or for any other general queries, please call us on:

 

HSBC Premier Banking

Existing HSBC Premier customers please call us on:

0345 600 61 61*

Lines are open 24 hours a day
*From outside the Channel Islands & Isle of Man +44 1470 697139

 

HSBC Advance and HSBC Personal Banking
Existing HSBC customers please call us on:
0345 600 61 61*
Lines are open 8am to 10pm every day (24 hours a day if you are an HSBC Advance Customer)
*From outside the Channel Islands & Isle of Man +44 1470 697139 

Voice ID

HSBC Voice ID making telephone banking safer than ever. See how you can sign up for our service.

We're here to help you. Find the answers and while you're at it, tell us how we could do better.