You should have already registered for online banking and chosen a Digital Secure Key. Please see above for 'How to register for online banking'.
You will need to download the HSBC Mobile Banking app and have your validation code in order to complete the activation.
On your mobile:
- Follow the instructions on-screen to log on to the HSBC Mobile Banking app.
- Enter your username.
- Answer your memorable question and the requested characters from your password, select 'continue'.
- You will be prompted to activate your Digital Secure Key now or later, choose 'activate now'.
- Enter your validation code and select 'continue'.
- Choose how you'd like to recieve your activation code and select 'continue' (please be aware that SMS is the quickest option).
- Enter your activation code and select 'continue'.
- Create and confirm your Digital Secure Key password, select 'complete activation'.
- You can now log on to the HSBC Mobile Banking app using the password you have just created.
You're ready to start mobile banking!