Branch Banking

Branches

We want to play our part in safeguarding our customers, employees and wider community. That’s why, we’re temporarily reducing our opening hours:

All branches (excluding Sark and King Street, Jersey): Open 9am to 1pm, Monday to Friday.

Sark: Open 10am to 12:30pm, Monday to Friday.

Our King Street branch in Jersey will now be closed until further notice. The closest branch is Halkett Street St Helier, a short walk away.

So we can help those most in need, services in our branches are also currently limited. We’re sorry that you may be waiting longer than we’d like you to be.

Contact centres

Our contact centre hours are also changing:

All lines are open from 7am to 9pm, except for lost and stolen cards, which is open 24/7. 

We’re receiving far more calls than usual, so you may be waiting longer than we’d like you to be. So we can help those most in need, please only call us if your need is urgent.

Find out how it’s easy to do your banking at home