Temporary changes to branch opening hours.
Guernsey
St Sampson and St Martin branches are open from 10:00-14:00.
St Peter Port branch is open as normal weekdays, but will remain closed on Saturdays.
Victoria Street branch, Alderney is open from 10:00-14:00.
Jersey
All branches have returned to normal weekday opening hours.
King Street branch will remain closed on Saturdays.
Halkett Street branch lobby is closed out of hours.
Isle of Man
All branches have returned to normal opening hours.
All customers visiting our Bailiwick Islands branches are required to follow physical distancing measures by keeping at least 2 metres apart and to wear a face mask (visit gov.je or gov.gg for information). We can provide a face mask if you don't have one, but you may be refused service if you refuse to wear one, unless you have an age, health or disability reason.
Contact centres
Our contact centre hours have changed:
All lines are open from 07:00 to 21:00, except for lost and stolen cards, which is open 24/7.
We’re receiving far more calls than usual, so you may be waiting longer than we’d like you to be. So we can help those most in need, please only call us if your need is urgent.
Find out how it’s easy to do your banking at home
