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Supporting your needs

We're here to help

Understanding your situation

When making financial decisions, such as taking out a loan or cashing in an investment, it's important to be aware there are certain circumstances that could affect your judgment.

These circumstances - whether permanent, long-term or just short-lived - could make you more vulnerable than perhaps you might realise. And as your bank, we want you to be comfortable with any decisions you make.

Before making any decisions, we'd ask you to consider how your situation might affect how you manage your money. You might want to ask a trusted friend, family member or professional to support you with your finances.

If you're in any way unsure before taking one of our products or services, we suggest you seek financial advice.

How we can help

If you're thinking about taking out a product from HSBC, please contact us and tell us about your situation.  We will be happy to discuss your options with you.

We will advise and make recommendations for you after we have assessed your needs.

We're here to help you. Find the answers and while you're at it, tell us how we could do better.