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Closure Impact Analysis Report: Ramsey Branch

Date of closure: Tuesday 28 March 2023


We continually review our Branch Network to ensure our branches are in the right locations which reflect the long-term changes in the way customers choose to bank with us. Retaining a sustainable Branch Network is extremely important to us and we need to ensure it is fit for the future. Therefore, after careful evaluation, we have made the difficult decision to close this branch on Tuesday 28 March 2023.

We are here to support you and there will be plenty of other ways you can continue to do your banking with us. The following summarises some of the information used in reaching our decision as well as how you will be able to continue to access your usual banking services.


Following the closure, accounts held at this branch will be administered from Douglas Branch.

Key account details such as your sort code and account number will not change.

Douglas Branch*

Address: HSBC House, Ridgeway Street, Douglas, IM1 1EL

Opening Hours
Monday to Friday: 09:00 to 17:00 (Tuesday 09:30-17:00)
Saturday: 09:00 to 14:00
Sunday: Closed 
Counter service operates Monday to Friday 09:30 – 16:30

Driving: 16.7 miles, Public transport: 36 minutes(Bus).

We sometimes need to temporarily close our branches, amend our opening hours or change the services we offer. We recommend checking our website before you visit at Find Your Local Branch - HSBC Channel Islands & Isle of Man

You can also check our opening hours by calling our contact centre. For Personal banking call 0345 600 61 61, lines are open 07:00 to 21:00 every day and for Business banking call 03457 60 60 60, lines are open 08:00 to 20:00 Monday to Friday and 08:00 to 14:00 on Saturdays.

We're here to help you. Find the answers and while you're at it, tell us how we could do better.