19 January 2024
HSBC has formally re-opened its flagship branch on St Helier’s high street, following an extensive seven-month refurbishment programme that sees the introduction of new state-of-the-art technology and considerably enhanced customer facilities.
The King Street branch, which has benefited from a substantial investment, re-opened on Monday 22 January 2024 at a short ceremony by St Helier Constable Simon Crowcroft. The completion of the refurbishment coincides with the 15th anniversary of HSBC first opening its branch on King Street in 2009, when it became the first bank to have a presence on St Helier’s main shopping street.
As part of the refurbishment, the branch facilities have received a significant upgrade providing an improved customer-friendly layout, including a counter service, which is new to the branch, private meeting rooms and booths, a dedicated Premier and mortgage space and an expanded suite of interactive banking machines.
Over the coming months, the branch will host a number of special events, including a Financial Planning Day on Thursday 25 January and Mortgage Open Day on Wednesday 31 January – both designed to give customers an opportunity to explore the new facilities and find out more about financial planning for their future and the extensive range of mortgages available to islanders.
Commenting on the branch re-opening, Alvaro Teixeira, Head of Wealth and Personal Banking at HSBC in the Channel Islands and the Isle of Man, said:
“We’re really pleased to be able to re-open our new look flagship branch, which gives both our personal and business customers a really modern banking service. We’ve invested a lot into the design of the branch, installing the latest equipment to enable customers to do their day-to-day banking quickly and easily, while also improving our layout to enable the face-to-face service we know our customers still want.
Having such a strong and visible presence on the high street also reaffirms our commitment to Jersey and we’re looking forward to welcoming customers into our new-look branch on King Street over the coming weeks."
