Frequently asked questions

Completing an eligibility check will search your credit file without leaving a footprint which other lenders can see. Eligibility checks do not affect your credit rating.

The cards eligibility check will simply give you an indication of whether you are likely to be accepted for one of our credit cards based on your individual credit file.

No, the eligibility check completes a quotation search which does not impact your credit rating.

When you apply for a Credit card, the rate you will see is the standard Credit card rate (APR). Once you have completed the full application the actual rate will be updated. The actual rate offered following the full Credit card application may be different to the indicative rate quoted as it will include a credit check and affordability assessment. We reserve the right to decline any application for credit facilities.

You can apply in branch or by telephone.

Apply by phone
Call us on:
0800 032 4735
Lines are open from 8am to 10pm every day (except Christmas Day, Boxing Day and New Year's Day.

Apply in branch
Book your appointment to apply in branch by calling:
03456 00 61 61
You'll need to bring identification, proof of your address and a recent bank statement.